No matter what you are told, business software will not wake you up in the morning and make you breakfast. As the buyers and users of the software you must be prepared to plan what you really need and how to get and maintain that complete and accurate information in a timely, value adding manner.
Enterprise Resource Planning (ERP) and Lean
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Dwight:
Valuable insights here, and one of the tests of a lean enterprise, I think, because if we are slaves to wasteful data systems, we will never get far.
This is also an obvious place to make the leap to “lean solutions” for customers -don’t just think about our internal transactions (simple, error proof, no more than necessary, etc.) but consider what it is like for our customers to deal with us: from researching our offering, to placing an order, receiving acknowldgement, invoice, etc. etc.
-ALB