Due to travel demands Reading Powder Coatings has had to cancel hosting the network on 9/21/06, we hope to reschedule at RPC sometime Q! 2007. In reaction I am working on two options… both are tentative.
First, in mid-September a network visit to Savage Toyota in Hamburg, touring their new facility built to Toyota’s Service and Sales standards. We will see and hear the basics of Toyota’s Sales and Service process. I feel certain member companies will learn some new techniques/tools regarding Customer Service and Sales.
The Second (very tentative) is to tour a fire department focusing on 5-S. I have contacted the Lancaster City fire dept. about an October 2006 tour. It may be difficult to get a commitment from them. Do any of you have connections to a fire department, that could help us get commitment to a tour? If so, let me know and I will contact them and take it from there.